Submit a complaint about the Police and Crime Commissioner

The Panel handles complaints in line with the Elected Local Policing Bodies (Complaints and Misconduct) Regulations 2012. Our full complaints procedure can be downloaded. 

Timescales for Handling Your Complaint

Wherever possible we will acknowledge receipt of your complaint within 5 working days.

We aim to conclude a complaint within 12 weeks if it is dealt with through the informal resolution process. However, each case is different, and the time taken to reach a conclusion will depend on the nature of the complaint.

We will keep all parties regularly updated of progress until the complaint reaches a conclusion.

Sharing your information

Our privacy notice explains how the Panel uses information submitted under the complaint process.